• Identify system requirements, create test plan, design test cases • Execute tests, document results and failures • Report problems found to the development team • Keep test documentation and results records updated

• Manage, monitor, maintain, update and support computer systems and devices and network infrastructure • In-person and remote support to users • Control and safeguard business services and devices • Plan, execute and maintain backups of information, configurations and databases • Plan and execute preventive and corrective maintenance • Policies and procedures for the use of systems