Sebastian Sanchez Calle
Onsite Analyst
Perfil profesional
Cheerful, friendly, responsible. With great facility for teamwork. Analytical and detailed. Convinced that the customer is not always right, but he is right. Good son, brother and friend ... loyal to the people I appreciate
Experiencia laboral
In charge of guaranteeing that the offer covered under the framework contract is fulfilled both internally and by the client, billing, post-sale, benefits, kpis and opportunity in the response
Logro principalFrom the service part, get the bancolombia group to re-negotiate for 24 months with our client movistar.
face-to-face b2c customer service, loyalty and sales of the movistar portfolio. Management of post-sale b2b clients.
Logro principalvip customer service, cold sales compliance.
customer service in cav, loyalty, post-sale processes, pqrs care.
Logro principalpersonal and professional growth. Experience in customer service of the mass market, compliance with service and commercial indicators
Formación académica
Sena | Technician
