William Páez
It Specialist – Sharepoint Analyst
Perfil profesional
Detail-oriented IT Specialist with 6 years of onsite and remote support experience. Skilled in troubleshooting, cloud services (Google Cloud, AWS, Azure), virtualization, firewalls, and MDM. Strong knowledge of HTML, CSS, JavaScript, and server management
Experiencia laboral
Managed SharePoint permissions, site configs, updates, and security. Developed custom solutions with SPFx, PowerApps, Power Automate. Maintained IT systems, servers, and provided technical support.
Logro principalSharePoint admin, custom solutions, workflow automation, system admin, technical support, troubleshooting, data security.
Led and coordinated IT team, delegated tasks, ensured project deadlines, developed and implemented IT strategies to align with business goals.
Logro principalTeam management, IT strategy, project coordination, technology infrastructure.
Provided remote support for retail stores, managed Active Directory, POS, internal infrastructure, troubleshooting for Apple, Windows, Linux, ticket management, VPN troubleshooting.
Logro principalRemote support, Active Directory, POS, Apple/Windows/Linux troubleshooting, ticket management, VPN.
Formación académica
Sena | Technician
