1) Maintenance of computer equipment and troubleshooting at the operating system and hardware level. 2) Resolution of ticket cases assigned in the company's tool (Helpdesk). 3) Manage and update the inventory of IT assets. 4) Support in LAN and wireless network, administration of APs (Aerohive). 5) Telephone plant administration (Alcatel Lucent Omnipc Oxe). 6) Management of the Audit outsourcing of contracted services (Printing, Telecommunications, voice and data)