Skilled in negotiation, client communication, and implementing strategies to enhance client satisfaction and agreements.

Demonstrated proficiency in negotiation and client communication, building and maintaining successful client relationships.

Supported internet-TV users, improved streaming quality, handled user inquiries, and ensured seamless viewing experiences.

Provided essential support for Internet-TV services, boosting streaming quality and handling technical issues.

Troubleshot networking issues, operated Cisco and Huawei Gaoke equipment, and maintained network operations.

Proficient in troubleshooting, operating Huawei Gaoke Networking and Cisco equipment.