Updated marketing manual, built graphic guide for new services, used Canva, Mailchimp, Adobe Suite, Google Workspace, Microsoft Office.

Designed social media graphics, templates, newsletters, and handled admin tasks including onboarding and file organization.

Designed and managed visual content for social media platforms, enhancing brand image.

Created social media content for Instagram and Facebook, designing posts to reflect company’s beauty and wellness background.

Ensured accurate, efficient customer service and technical support for financial app users.

Provided bilingual (English/Spanish) support for a financial app, assisting with transactions and technical issues.