John Alejandro Correa Usuga
Bilingual Implementation Analyst
Perfil profesional
Software developer specializing in data analytics , skilled in teamwork and customer relations . Experience in React , Tailwind , C++ , Python , Laravel , and technical support
Experiencia laboral
Developed 1 layout template with React and Tailwind, optimized processes, and ensured SLA compliance.
Logro principalCreated layout template with React and Tailwind to optimize sales and implementation. Complied with SLAs.
Enhanced Laravel (PHP) platform, cleaned and refactored files, fixed security issues, documented in Markdown.
Logro principalImproved Laravel platform with PostgreSQL, refactored 30+ files, solved 6 security breaches, documented processes.
Customer support for technical, legal, and product inquiries. Presented workshops for efficiency.
Logro principalProvided technical, legal, and product support with 90%+ satisfaction. Led 4 efficiency workshops.
Formación académica
Tecnologico de antioquia institucion universitaria | Profesional
