Agile project management under the Scrum framework as Scrum Master, maintaining a good relationship with the user - client, motivating and providing support to team members and managing the necessary resources, making the necessary operational decisions to keep the project on time, scope and cost.

Leader of innovation, implementation and adoption of new technologies with 25 people in charge in 9 countries for the different IT service lines, service levels and your budget (Network, VideoConference, Hardware, Deskside Support, Mobile, Printing, Software). Responsible for all IT infrastructure projects for the region (Creation of Service Request, Budget validation, monitoring, closing and testing.