I resolve customer service situations effectively , following company protocols . I contribute to organizational goals and continuous improvement with assertive communication and efficient problem-solving
Contacted clients, collected information, confirmed availability, and ensured system accuracy.
Logro principalCoordinated and scheduled therapy sessions, ensuring accurate documentation and clear communication with clients.
Ensured new hires understood protocols, service standards, and tools. Provided hands-on guidance for smooth integration.
Logro principalTrained and onboarded new team members, supporting learning with clear communication and continuous feedback.
Coordinated between patients and practitioners, collected information, and ensured pre-appointment understanding.
Logro principalScheduled and confirmed dental appointments, maintained organized records, and explained instructions to patients.