Technologist in Data Network Management with Professional Card, 15 years of experience in the IT and Infrastructure area (Networks, Computer Centers, Help Desk, Office Automation, ERP), agile performance in customer support, group management.
Coordination of the Systems and Technology area in IPS, provider of health services to Compensate EPS, management and administration of datacenter, implementation of new technologies in order to improve service to internal and external users, end-user support in own and outsourced applications, supplier management, network resource management and perimeter security, personnel management.
Logro principalImplementation of new virtualized servers and quality improvement in communications.
Responsible for the assignment and control of technical staff activities, project and contract management, attention to requirements, staff logistics management, customer support and accompaniment
Logro principalImprovement of the activity scheduling system in the operations area - Assa Abloy 2019
Co-administration of perimeter security, active directory, file server and network devices, Administration of video conferencing platforms, On-site and remote support to internal and external users, case management by help desk.
Logro principalDevelopment of activities for training in office automation - Royal Hotels 2017, Migration and start-up of ERP SAP - Royal Hotels 2016