María Camila De La
Customer Service Bilingual Agent
Perfil profesional
Graduated in tourism and languages in Cartagena , Colombia . I have more than 4 years of experience in customer service , sales and technical support as a bilingual agent in English and Spanish
Experiencia laboral
Customer Service Bilingual Agent
bold bussiness | Agosto 2024 - Noviembre 2024 (3 meses)
Habilidades utilizadas
Answering customer calls regarding purchases and providing solutions.
Logro principalScheduling appointments and solving problems with purchased products.
Customer Service/Technical Support Agent
teleperformance s.a | Enero 2021 - Febrero 2024 (3 años 1 mes)
Habilidades utilizadas
Handled payments, invoices, and scheduled technicians as needed.
Logro principalProvided technical support and customer service in English and Spanish.
Formación académica
Diploma in new Trends in Tourism and Marketing
Institucion universitaria colegio mayor de bolivar | Especialización
Institucion universitaria colegio mayor de bolivar | Especialización
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