Respond to requests and provide support to customers in the United States. Provide detailed information and guidance on the products or services offered. Management of customer relationship management or CRM systems and other tools to manage customer information and requests and effectively manage customer inquiries.

Carry out market studies focused on product developments. Analysis of products focused on the target audience and evaluations of these. Development of market strategies focused on the product. Manage creations of products on the different sales platforms. Development of relationships with key suppliers to guarantee the timely supply of products necessary for the operation of the company.

Provide advice to clients to accurately assess individual needs and recommend appropriate strategies and programs to achieve their goals and maximize their credit life. Monitoring to evaluate the progress and satisfaction of clients who have participated in the programs, adjusting strategies according to the results obtained. Research and development for the collection of data that guides the development of new strategies for the company.