Direct, plan and control IT management and innovation in the organization with the highest levels of efficiency and security, supported by NLP and AI (Python) for virtual assistants and agents, the delivery of quality information technology solutions and services. Adapting tactical plans for the fulfillment of services to our clients. Management of developments under SCRUM and KANBAN- JAVA. Strategy with GCP, AWS and Azure. Dashboard generation in MS Power BI. Generation of solution

 Strategic plan for the transformation of the native cloud platform for Contact Center Channel Management – Workforce Module – BI based on Datalake development models in Microservices and DevOps

Architect of the digital transformation of the ICONTEC organization and its 9 international subsidiaries. Lead implementer of ERP Oracle Cloud FUSION (CX, PPM, FI, Budget). creation of APP in APEX of Oracle, for operational processes, implementation of e-commerce model and the strategic alliance with the Polytechnic Gran Colombiano for Core of Education With the establishment of an agile, practical, high-impact information technology management process and added value to all stakeholders.

• All the appropriation and implementation of Cloud systems as a Service (Payroll, CRM, ERP, Marketing, E-commerce, Unified Collaboration with MS-Office365, MS Teams, MS SharePoint, MS-Power BI, MS-Power Automate (BPM + RPA) And telephone communications (fixed and mobile) Unified with Movistar).

Restructuring of operating processes. Strategic change in the monitoring and measurement of indicators of technology providers. Ensure all IT services of the organization based on the ISO 27001 standard Participation in Boards of Directors and Audit Committees with Shareholders Management of software factory under SCRUM and JAVA