Assisted clients with pet food purchases, shipping problems, and inquiries, offering solutions and maintaining positive relationships.

Provided customer support for Freshpet, resolving food and shipping issues, offering coupons, and building customer loyalty.

Assisted patients with scheduling, medication shipments, and resolving medical-related inquiries, ensuring patient satisfaction.

Supported Sanitas patients by scheduling appointments, resolving medication shipment issues, and clarifying doubts.

Assisted Saks customers with orders, shipping problems, page issues, refunds, and general inquiries, ensuring high satisfaction.

Provided bilingual customer support for Saks, resolving shipping, payment, and order issues with strong communication and empathy.