· Staff management, hiring, new staff training, shift scheduling. · Active marketing and after-sales service to business customers. · Creation and execution of commercial strategies

Establish a marketing area with a high level of sales and create a culture of service in the company in general.

· Follow-up of judicial processes at the national level. · Receipt, registration and sending of correspondence. · Legalization and application of payments received. Billing, payment refunds and recovery

Standardize clear processes for the follow-up of cases that allow compliance with the deadlines agreed with the client

· Management of payments to providers at the national level of fixed, cellular and data telephony, management of SAP system. · Analysis and control of consumption. Procurement, preparation and reporting

Effective communication with providers nationwide that allowed to identify the payments required on time to maintain the service