Server administration, Firewall, accounting, backups, telephony and development. User administration, emails, documentation Level 1 and 2 support to in-person and remote users Preventive and corrective maintenance of computer equipment Installation of software used by the company Solution of incidents in telephony, software, hardware among other platforms Diagnosis of incidents

• First level support in hardware and software • Remote and in-person technical support for developments in the use of computer systems and business applications. • Company email management. • Management of computer and technological systems. • Maintenance of the database and records. • Hardware maintenance. • Network administration, IP address assignment, VLAN configuration and troubleshooting