With a team of 6 coordinators in direct command and 60 indirect commercial executives, I am in charge of creating, implementing and executing the commercial strategies of B2C and B2B to reach the fulfillment of the financial projection in Latin America.

We have improved compliance with the financial projection by 35%. We have improved the NPS of enrolled students, increasing referral enrollment. We restructure the profile sought, focusing on experience and commercial evaluations.

With a team of 4 team leaders, 2 backoffice, 1 trainer, 1 quality analyst and 1 BI analyst in direct command and 40 commercial executives indirectly, I was in charge of implementing and executing the commercial strategies of B2C and B2B, providing direct feedback to all areas of the company in order to reach 100% compliance with the OKR'S proposed on a quarterly basis.

I broke an all-time sales record, beating the highest quantity sold in the area by 99%. Thanks to the improvement of the indicators and increased productivity, it allowed me to increase the service capacity to expand to B2B without additional investment in the area.