Stefany Serna Lopez
Asesora Integral De Ventas
Perfil profesional
Asesora integral de ventas con experiencia en renta de vehículos a largo plazo , gestión de reservas , atención al cliente y ventas de vehículos usados . Con habilidades en asesoría personalizada , seguimiento de clientes , gestión de contratos y cobros , y manejo de sistemas como HubSpot y Salesforce
Experiencia laboral
Long-term rental advice, contract management, balance retention, vehicle delivery and return, used vehicle sales and customer service.
Logro principalAdvice on vehicle rental, reservation management and sales of used vehicles.
Telephone support, call transfer, vehicle reservations and customer service with claims.
Logro principalTelephone advice and vehicle reservations for clients.
Customer service, telephone support, management of office tools and internal applications, advice on financial products.
Logro principalTelephone advice to clients, problem resolution and promotion of banking products.
Formación académica
Sena | Technician
