Customer service and administrative support professional with bilingual proficiency in English and Spanish . Experience in resolving customer queries , managing complaints , and providing technical support . Skill in CRM tools , data analysis and process optimization
Created reports and documents as requested by the office manager. Used sales techniques and strategies to build relationships with customers and close sales.
Logro principalHandled customer complaints calmly and professionally, resolving customer issues in a timely manner.
Implementation of strategies to improve production and sustainability. Effective communication with customers to ensure their satisfaction and trust.
Logro principalPhytosanitary monitoring and pest management in horticultural crops.
Followed company standards to deliver excellent results, focusing on quality and attention to detail.
Logro principalProvided high-quality service by maintaining and caring for indoor plants.