Raul Giraldo Sierra
Commercial and Operational Director
Perfil profesional
15 years of experience in sales and operations management in the BPO sector, specializing in contact center management and outbound sales strategies
Experiencia laboral
Commercial And Operational Director
asturias corporacion universitaria | Febrero 2024 - Diciembre 2024 (10 months)
Habilidades utilizadas
Management and implementation of the outbound sales model for the European Institute of Postgraduate Studies (IEP) and SUMMA in the USA, from Colombia to Latin America.
Logro principalAdministration and management of the contact center, ensuring the volume of new students.
Senior Enrollment Manager
scala higher education | Noviembre 2021 - Diciembre 2023 (2 years 1 month)
Habilidades utilizadas
Ensuring the volume of new students in outbound management and overseeing a team of 250 advisors.
Logro principalManaging BPO and compliance teams in multiple countries.
Coo
ilumno | Octubre 2016 - Noviembre 2021 (5 years 1 month)
Habilidades utilizadas
Implementation of the university from Mexico and outbound lead management.
Logro principalManaging relationships with partner universities in several countries.
Formación académica
Social Communication and Journalism
Politecnico gran colombiano | Undergraduate
Politecnico gran colombiano | Undergraduate
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