Edgardo Perez Barragan
Lifecycle Project Manager
Perfil profesional
Results-oriented professional in Lifecycle Project management and Customer success with exceptional attention to detail. Proficient in Salesforce, Smartsheet, and CRM usage. Experienced in B2B/B2C Sales management and customer-facing roles within the SaaS/IT support industry
Experiencia laboral
Lifecycle Project Manager
cisco | Noviembre 2020 - Actualmente (6 years)
Habilidades utilizadas
Responsible for onboarding, implementation, and adoption for SaaS projects. Using tools like Salesforce and Smartsheet.
Logro principalManaging lifecycle projects at Cisco.
Customer Success Specialist
guru monkey | Junio 2016 - Septiembre 2017 (1 year 3 months)
Habilidades utilizadas
Focused on ensuring customer satisfaction and success. Conducted webinar sessions, customer support, and calls.
Logro principalSpecialized in customer success at Guru Monkey.
Loans And Sales Agents
ideal business funders | Septiembre 2014 - Marzo 2016 (1 year 6 months)
Habilidades utilizadas
Handled lead generation to deal closing stages. Sales experience in a B2B environment.
Logro principalManaged loans and sales at Ideal Business Funders.
Formación académica
Petrochemical Plant Operation and Process Engineering 6 Semesters
Fundacion universitaria tecnologico comfenalco | Undergraduate
Fundacion universitaria tecnologico comfenalco | Undergraduate
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