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Cristhian Barreto

Technical support
Habilidades
(Autoevaluación)
Software update 100%
Adaptation to changes 100%
Active directory 70%
Idiomas
English:
  • Reading
    70%
  • Writing
    70%
Portuguese:
  • Reading
    70%
Perfil profesional

Experiencia laboral

Technical Support
planok | Agosto 2021 - Septiembre 2022 (1 year 1 month)

Help desk and remote technical support through which provides attention to corporate clients, to guarantee the correct software operation, with processes for creating and solving cases via the Web and telephone, management and orientation of direct applications of the company in the construction sector, fault diagnosis of the applications and creation of users and maintenance of the different systems of the company.

Logro principal

User management, telephone support

Technical Support
stefanini | Noviembre 2019 - Agosto 2021 (1 year 9 months)

Help desk and remote technical support through which attention is provided to corporate clients, to guarantee the correct functioning of the hardware and software of the equipment with processes of creation and solution of cases via the web, chat and telephone, management and orientation of applications, diagnosis of equipment failures and office package, direct applications from the company

Logro principal

Telephone support, attention to requests of 1 and 2 level

Support
unisys | Julio 2018 - Noviembre 2019 (1 year 4 months)

Help desk and remote technical support through which attention is provided to corporate clients, with processes of creating and solving cases via the web, chat and telephone, handling and guidance {*** }of applications, diagnosis of equipment failures and office packages, direct applications from the company.

Logro principal

Use of active directory, application support

Formación académica
Computer Science
Sena | Technician
Generado por

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