Ingrid Torres
Customer Service Agent
Perfil profesional
Capable of acquiring new knowledge in diverse work environments , with strong values such as honesty , responsibility , and teamwork . Lived 20 years in the US , experienced in customer service and English language skills
Experiencia laboral
Managed customer service tasks in English, focusing on booking and support for diagnostic imaging services.
Logro principalHandled booking for diagnostic imaging services in English, ensuring customer satisfaction.
Worked as a bilingual agent and supervisor, handling English-speaking customers, team management, and conflict resolution.
Logro principalBilingual customer service and supervisory experience, managing teams and resolving customer issues.
Handled customer inquiries and issues for FedEx in English, demonstrating efficiency, responsibility, and teamwork.
Logro principalProvided customer service in English for FedEx, leveraging bilingual skills and problem-solving abilities.
Formación académica
Centro cultural colombo americano | Especialización
