Make customer loyalty calls and surveys by phone. Record and classify the results of the calls made. Management of excel for the customer database

I covered the position of the leader when he was not there, training for new employees

Customer service in the different service channels such as chat, email and telephone. Make scheduling, modification and confirmation of medical appointments.

Training for new chat entrants

. Customer service in the different means of contact such as chat and telephone. Provide information on cosmetic products such as prices, brands and availability. Taking orders.

Upgrade to line with more personalized attention