Customer service and advice through chat, emails or calls, typing, writing, managing queries, requests, complaints and claims, working under pressure, providing an effective and reliable solution, monitoring customer satisfaction from one of the platforms of most important e-commerce worldwide
Advice and quotes for procedures and services before transit. Process administrative processes, according to the appropriate protocols by the business organization. Review and settlement of payments of the procedures to be carried out before transit. Bill and collect from customers for services rendered. Management of petty cash, entry of accounting information. Keep updated the data record and storage of information, daily in offices
Management of the operating systems of the company SAP AND OFFICE, customer service, sales, PowerPoint presentations, management of Excel, Word, dynamic tables, provide effective solutions to customers, assist and monitor business advisors, sales reports daily, portfolio collection, collections, discounts, customer advances, returns, changes, review of documents for credits, guide and provide information