Analista de marketing digital com mais de 3 anos de experiência , atuando em projetos multimilionários . Especialista em gestão de tráfego , estratégias digitais , campanhas online e relacionamento com clientes
Handled customer requests and PQRS, provided multichannel support using CRM, cross-sold products, gave technical support, and ensured customer satisfaction and indicator compliance.
Logro principalManaged customer requests, PQRS, multichannel attention, CRM tools, cross-selling, technical support, and case tracking. Achieved quality, productivity, and experience indicators.
Managed customer requests, cross-sold products, provided technical support, used CRM, and tracked service metrics.
Logro principalProvided customer service, cross-selling, technical support, CRM management, and achieved quality and productivity metrics.
Provided customer support, resolved inquiries, and managed user cases.
Logro principalHandled customer requests, user support, issue resolution, and case management.