LAN Component Leader of the Sena project, Client with more than 1,500 Switches to National equipment in 250 Headquarters, ensuring compliance with the ANS of the service, provision of the service under the ITIL reference framework, presentation of monthly reports with service indicators, responsible for the budget service line, conciliation and ANS agreements.

• During my management, it has been possible to improve the availability levels for the LAN service, management reflected in customer satisfaction. • Compliance with the ANS, to guarantee the company's income according to the Base Line of the project. • Efficient and timely presentation of reports

I worked as Internet Services Administrator (SDWAN), in the Telefónica-Sena project, executing the following functions. • SENA SDWAN Network Implementation Nationwide • Allot Implementation and Accelerators{* **}• Administration of all Internet services. • Support in the Implementation of the Huawei LAN Network for the Sena.

• In the 5 months as Administrator, I was able to demonstrate my technical knowledge, my ability to manage a group and assertiveness in solving problems, among other strengths, which promoted my promotion and direct contracting with Telefónica, taking on the role of LAN Component Leader. .