1. Support to the supervision of the contract to the Head of Operations 2. Promote new processes aimed at training and continuous improvement. 3. Construction of General Reports and Dashboards. 4. Continuous feedback in two ways (Client and Personnel in Charge) 5. Identify and evaluate the strengths and opportunities for improvement of the work teams to focus them on actions that lead to the fulfillment of the goals and objectives

. Carry out monitoring and control of the coordinators to ensure the adequate analysis of the constitutional actions, presented by the vulnerable population and victims of the internal armed conflict in Colombia and/or assisted by the public ministry or control entities. 2. Monitor the operation indicators in order to guarantee daily compliance. 3. .Design and implement strategies Jun 2013 - Apr 2015 on the activity of t