Specializes in MRI, CT, Ultrasound scheduling and insurance verification, optimizing administrative processes for patient care.

Managed high-volume radiology scheduling and complex U.S. insurance eligibility verification, reducing administrative workload and ensuring seamless patient processing.

Supported banking department with customer queries and payment processing, ensuring high-quality service.

Provided information on credit cards, billing cycles, interest rates, and assisted with payments and card replenishment.

Monitored and maintained network infrastructure, ensuring operational continuity for company and customers.

Supported network connections, issued node permissions, and coordinated crews for power failure support.