Formulation and assurance of digital strategies, administration of technological tools, management of credit cards and reconciliations, supervision of call center and preparation of periodic reports.

Digital service management, customer service staff administration, and handling of digital financial products. Campaign development and process monitoring.

Leading sales teams, analyzing categories with suppliers, developing and activating campaigns at points of sale, managing budgets and monitoring stock and merchandise turnover.

Leadership of sales teams, management of category analysis, development of campaigns and supervision of sales processes.

Customer relationship management, implementation of marketing strategies, direction and control of business units, inventory management, and staff training.

Administration and market development, staff coordination, inventory management, and achievement of business objectives.