Well, with the GSS company I have knowledge in CRM since we have an application for the execution of a database to manage sales compliance, the record of sale or non-sale is managed, compliance indicators are managed.
One of the strategies is to provide timely attention to the client's request so as not to waste any opportunity. It can be through registration in databases, referrals or web pages or social networks, covering all possible sources of contact with the market but following up on it. suitable so that it can become a commercial closure and thus be able to achieve goals
3 years of experience in customer service where it gave me a lot of knowledge in cold sales, profiling, objection handling and of course debating in order to open doors when reaching a commercial closing.