Laura Catalina Gamba Chitiva
Wfm - Analyst
Perfil profesional
I am a proactive, organized and responsible person, with good interpersonal relationships and willingness to learn.
Experiencia laboral
Wfm - Analyst
teleperformance | Julio 2021 - Actualmente (5 years 4 months)
Habilidades utilizadas
Data and process analysis, management of tools such as Excel, Power BI, SQL.
Logro principalAdministrative assistance and management of database tools.
Bilingual Trainer
teleperformance | Mayo 2021 - Julio 2021 (2 months)
Habilidades utilizadas
Training in campaigns and social and educational skills.
Logro principalManagement of groups of 50 people in training.
Bilingual Agent
teleperformance | Octubre 2020 - Abril 2021 (6 months)
Habilidades utilizadas
Customer service focused on conflict resolution and multitasking.
Logro principalCall reception and technical support for LATAM and US customers.
Formación académica
Systems Engineer
Corporacion unificada nacional de educacion superior (cun) | Technological career
Corporacion unificada nacional de educacion superior (cun) | Technological career
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