Maria Fernanda Alvarez Pérez
Aux Guarantees And Customer Service
Perfil profesional
Experiencia laboral
Aux Garantías Y Servicio Al Cliente
bike house | Julio 2021 - Septiembre 2021 (2 months)
Habilidades utilizadas
Attention of suppliers and receipt of guarantees of the different brands marketed nationwide.
Customer Service Analyst
dylogica | Octubre 2020 - Abril 2021 (6 months)
Habilidades utilizadas
Receipt of requests by assigned clients; Entry of orders to the system, monitoring and reporting of traceability of vehicles en route, managing service news, PQRS, News and returns.
Customer Service Analyst
ditransa | Noviembre 2016 - Enero 2021 (4 years 2 months)
Habilidades utilizadas
Receipt of requests by assigned clients; order entry into the system, monitoring and reporting of traceability of vehicles en route, managing service news, providing an effective solution to the PQR. Management of SAP / CRM platform
Formación académica
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