Yeferson Sneider Villamil Garcia
Bilingual Agent, Front Desk, Back Up
Perfil profesional
I am a professional with advanced oral and written communication skills in English, capable of handling technical conversations and solving complex problems (C1 level certified by Passport Language Centers). I have proven experience in customer service and technical support, both in on-site environments and through telephone and digital platforms
Experiencia laboral
Bilingual Agent, Front Desk, Back Up
mmmigration/veta education | Enero 2024 - Actualmente (2 years 10 months)
Habilidades utilizadas
Worked as a bilingual agent handling customer inquiries and providing support.
Logro principalExperience in managing customer interactions effectively.
Bilingual Agent
webhelp | Enero 2023 - Diciembre 2024 (1 year 11 months)
Habilidades utilizadas
Provided technical support and customer service in a bilingual environment.
Logro principalManaged inbound and outbound calls efficiently.
English Teacher
ula | Enero 2023 - Diciembre 2023 (11 months)
Habilidades utilizadas
Taught English to students, focusing on communication skills.
Logro principalDeveloped and implemented effective lesson plans.
Formación académica
English c1
Passport language centers | Without studies
Passport language centers | Without studies
Generado por
