Resolve assigned requests on the Bizagi platform, adjust Buscacredito products at the Database level (MongoDB), perform different Analytics activities, review transaction logs, reset users MiDatacredito, deployments of Demo components to Production through Jenkins.
Resolve assigned requests, Online tracking of tickets made, implementations and deployments of microservices, Database Administration, review of the status and Backups of the database, creation of views, Restore a complete DB from a backup location , scheduling tasks, remote support for the SuperGiros Móvil application, server parameterizations, review of transaction logs.
Resolve level 2 and 3 requests, Online tracking of derived tickets, server configuration, support and administration of Oracle and SQL Server Databases, DevOps, Backups, remote and in-person support, Resolve a high percentage of tickets, deployment of company applications