Professional with extensive experience in service desks and specialized in the administration and support of Office 365, managing collaborative solutions and optimizing organizational productivity through the efficient implementation of cloud tools
As a Support Engineer and Infrastructure Administrator, I managed users and licenses, as well as Active Directory, DHCP, and DNS, ensuring a secure and optimized infrastructure.
Logro principalI managed the Microsoft Office 365 Tenant, ensuring the integrity and efficiency of the systems.
Active Directory support for user creation, activation, and updating.
Logro principalFirst-level support, support for requests via email.
Updating and creating user accounts, managing user requests via email.
Logro principalActive Directory Administrator and First Level Support.