Luisa Fernanda Marín
Contact Center Operator / Sales and After-Sales
Perfil profesional
I have over 20 years of experience in sales. I have extensive interpersonal, teamwork, and written communication skills, and I have the ability to work collaboratively with different areas of the organization and adapt to different work environments.
Experiencia laboral
Make calls to customers to offer new products or promotions and close sales. Provide after-sales service and register products on the e-commerce platform.
Logro principalAssist customers by phone, chat, email, and WhatsApp.
Schedule maintenance service appointments and provide quotes and spare parts sales. Responsible for meeting the sales budget.
Logro principalManage leads and opportunities assigned in the CRM.
Provide consulting services to companies and submit business proposals. Organize business meetings and events for brand positioning.
Logro principalResponsible for telemarketing to acquire new clients.
Formación académica
Universidad libre | Undergraduate
