Junior logistics and customer service professional with 3 years of experience . Proactive problem-solver , skilled in supply chain operations , customer support , and building strong client relationships . Currently pursuing a career as a Salesforce Administrator
Oversaw logistics operations, delivery compliance, incident management, inventory control, and last-mile delivery. Used SAP, WMS, Excel, Power BI for dashboards and process optimization.
Logro principalCoordinated online orders, deliveries, returns, and logistics providers. Analyzed supply chain data, managed inventory, and supported fulfillment processes. Advanced Excel and Power BI skills.
Oversaw procurement, inventory, supplier coordination, and staff training. Improved guest experience, managed KPIs, and collaborated with sales and marketing for promotions.
Logro principalCoordinated daily hotel operations, managed supply chain, implemented logistics strategies, and supervised staff. Focused on customer service and process optimization.