* Customer support assistant , with experience in sales as an in person and over the phone vendor . * Advanced knowledge in CRM softwares ( primarily Salesforce and Sales loft ) , lead generation , sales funnel and qualification , support , communication skills , customer retention and on-boarding processes.
In this company I'm in charge of cold calling a list of Leads to offer the product and perform consultative sales, then follow up with them until the sale is closed or rejected.
I was a cross sales agent, also in charge of customer support.