the main functions were enrolling new carriers that the sales team passed on to us through the company app. Finalize the setup of the cargo tracking service, link the ELD service with the company's tracking service and get the carrier ready to start booking loads. Also I was helping as a head of dispatch and the main functions were helping to coordinate and optimize delivery schedules. Resolving any logistical problems that arise such as traffic

Track & trace of freights inside the USA. support in resolving problems during the transit of a load such as TONU, Detention, layover, etc...

Team lead supervisor of a customer service team of the retail store in US MACYS.