Alejandro Araque
Billing Agent
Perfil profesional
Dynamic and adaptable professional with experience in customer service , sales , team management , and technical support . Native Spanish speaker with strong problem-solving skills and attention to detail
Experiencia laboral
Billing Agent
nearsor (adt) | Octubre 2024 - Agosto 2025 (10 months)
Habilidades utilizadas
Handled billing and support for ADT customers, ensuring satisfaction.
Logro principalManaged billing inquiries and provided technical and troubleshooting support.
Customer Service Insurance
concentrix (allstate) | Noviembre 2023 - Abril 2024 (5 months)
Habilidades utilizadas
Handled customer inquiries and support for insurance products.
Logro principalProvided customer service for insurance clients, resolving issues efficiently.
Sales Representative (American Home Shield)
buwelo | Julio 2022 - Enero 2023 (6 months)
Habilidades utilizadas
Sold home insurance and warranties, delivering outstanding customer service.
Logro principalAchieved sales targets for home insurance and warranties.
Formación académica
Undergraduate Student
University of medellin (udm) | Undergraduate
University of medellin (udm) | Undergraduate
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