• Switch Management. • Upload customer purchase orders to Oasis. • Register, escalate and control the PQRS of the company. • Communication with the client via call, chat and email. • Management of the company's WhatsApp • Prepare monthly reports for each client on existing inventory and estimated production. • Send quotes
• Provide internal and external customer service. • Organize, manage, process and perform timely follow-up to the correspondence sent and received. • Type and draft Management documents. • Follow up pending Management. • Support in managing the Manager's agenda. • search for communications in the file (P8). • Remote work through Salesforce (VPN). • Consolidate reports in excel for Management.