Licinia Torres Garcia
Superline Manager
Perfil profesional
Expert in banking and telephone service, overseeing processes within the company's sales division. An entrepreneur with excellent organizational skills and a great talent for communicating with others.
Experiencia laboral
Team management, service accounting, sales strategy, KPI compliance, client meetings, strategic plan implementation, daily reporting, and data analysis.
Logro principalSales increased by 45%. Service NPS increased by more than 20 points.
Implementation of strategic business policies and objectives, creation of daily reports and data analysis, brainstorming meetings with clients and managers, and management and supervision of the team (more than 100 people).
Logro principalCompliance with all annual KPI objectives.
Team management, sales strategies, data analysis, KPI monitoring, call monitoring, and daily feedback to the team.
Logro principalEquipment control and data analysis.
Formación académica
Colegio villa de mostoles | High School
