Wilmer Díaz Palma
Representante de servicio al cliente
Perfil profesional
Customer service professional with skills in objection handling and effective problem solving . Experience in phone , chat , and email support . Strong verbal and written communication and tech tools management
Experiencia laboral
Customer Service Representative
de la espriella motor's | Enero 2022 - Enero 2025 (3 años)
Habilidades utilizadas
Responsible for receiving, advising, and guiding users in mechanical workshops. Used office tools, scheduled appointments, and resolved client inquiries efficiently.
Logro principalManaged service orders, coordinated vehicle deliveries, explained diagnostics, and maintained clear, cordial communication with clients.
Formación académica
Licenciatura Comercial
Institucion educativa distrital el valle | Bachiller
Institucion educativa distrital el valle | Bachiller
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