Daniel Alfonso Velasco
Manager and Supervisor
Perfil profesional
Bilingual International Business Professional (English C1) with extensive experience leading Accounts Payable, Billing and Accounts Receivable teams. Skilled in process improvement, project management, business strategy, and KPI optimization
Experiencia laboral
Managed migration of AP processes, implemented best practices, trained new team, improved operational efficiency, and ensured compliance.
Logro principalLed migration of invoice processing from US to Colombia, achieving a 50% reduction in backlog and building a high-performing AP team.
Led billing processes, optimized migrated procedures, implemented controls, audits, and KPI monitoring for multiple UPS units.
Logro principalMigrated 100% of CMF operation to Medellín, standardized 70% of operation, improved SLAs by 40%.
Supervised stabilization of new operations, trained team, implemented audits and KPIs, ensured process alignment.
Logro principalDeveloped audit and KPI procedures, led 100% migration of L&D process from Canada.
Formación académica
University of tolima | Undergraduate
