Technical leader for RPA and Salesforce projects, documentation, monitoring, and support across teams. Gained knowledge in various architectures and languages.

Led RPA and Salesforce projects, supporting multiple areas, with strong skills in process automation and technical leadership.

Manual and automated testing, test plan creation, certifications for web and app projects. Automation with Serenity, ScreenPlay, Cucumber, Postman. Data management in MySQL, MongoDB.

Performed manual and automated testing, test case design, automation with Serenity, Cucumber, Postman, and data management in MySQL and MongoDB.

Corrective maintenance, on-site and phone support, cleaning, user training for equipment and performance improvement.

Provided corrective maintenance and support for computer equipment, printers, and tablets; user training and performance improvement.