Detail-oriented and efficient Customer Service and Back Office Specialist with experience in remote support , communication , and database management . Adept at handling customer inquiries , resolving issues , and ensuring data accuracy
Supported Amazon delivery drivers, resolved account issues, updated profiles, and improved efficiency through effective communication and multitasking.
Logro principalProvided real-time support to Amazon delivery drivers, resolving delivery and account concerns, and improving operational efficiency.
Generated and submitted invoices, resolved billing questions with customers, and maintained accurate records using CRM and office tools.
Logro principalProcessed invoices, maintained financial records, and reduced billing discrepancies through collaboration and attention to detail.