Empathetic and calm management of user complaints. Customer service by phone, email and face to face. Documentation processing and data entry into databases.{* **}Presentation of ideas to improve performance and efficiency. Mass selection and recruitment of personnel. Preparation of interview reports. Competence evaluations of candidates.

Customer service both by telephone, email and face to face. Processing of documentation and entry of data into databases. Massive selection and recruitment of personnel. Preparation of reports interview. Application of tests. Evaluations of candidate competencies.