Assisted Spark applicants and transitioned to Spark Delivery Support couriers, demonstrating strong bilingual skills and effective communication.

Excelled in resolving inquiries, providing guidance, and ensuring satisfaction for stakeholders.

Worked as an HR assistant, focusing on hiring processes and quality assurance in a tech company.

Created guidelines for hiring and quality control, ensuring compliance.

Handled unforeseen situations and solved problems in real-time as a customer service agent.

Solved campaign-related service issues in a BPO company.