Sebastian Vasquez
Systems Support Technician
Perfil profesional
Network Administration Technologist and Systems Technician with 14+ years of experience in enterprise systems , network infrastructure , and communications . Strong skills in technical support , CRM , and internal customer service
Experiencia laboral
Migrated XP to Windows 7, performed backups, installed bank applications, and answered user questions.
Logro principalMigrated operating systems for Banco de Occidente, performed backups, installed applications, and user support.
Managed IT support, equipment/services via JumpCloud, Google Admin, Microsoft Office, vanta. Performed vulnerability scanning and organizational unit review.
Logro principalIT support with equipment and service administration via JumpCloud and Google Admin. Vulnerability scanning with Malwarebytes Endpoint and review of organizational units.
Data analysis, claims queries (claimcenter, SoapUi, SAP). Supported Microsoft CRM Dynamics for EPM, managed commercial area requirements, corporate data, and mid-level support.
Logro principalAnalyst for SURA and EPM projects. Data analysis, claims queries, and Microsoft CRM Dynamics platform support.
Formación académica
Metropolitan institute of education | Técnico/Tecnólogo
